The Challenge
Safaricom is a leading Kenyan communications company and a leading digital innovator with a vision to empower a connected society. They provide a wide range of communication services, including mobile voice, messaging, data, and financial services. To support these operations, Safaricom required a centralized and accessible platform for inventory management, network planning, and design.
The Solution
Safaricom turned to ConnectMaster to meet their networks’ needs. The solution deployment was completed in phases that included component design, the creation of custom symbol library, cleaning and importing existing OSP, NMS integration, a variety of customized on-site training courses targeted at various user groups within the organization, and customized BOM and BOQ development
The Result
The ConnectMaster Planning Module enables the creation and management of project templates, which guides and manages the network design process. The network design is completed through a series of customized steps and transitions using the planning module that include project design and cost approval, and implementation.
The Fibre Monitoring Module delivers fibre monitoring that is achieved through EXFO integration. EXFO is used to monitor the network and the RTUs are configured to send SNMP traps to the ConnectMaster environment in the event of a fiber fault. These faults are subsequently received by, interpreted, and visualized in ConnectMaster.
All Customer Stories