{"id":8735,"date":"2022-11-10T12:23:56","date_gmt":"2022-11-10T20:23:56","guid":{"rendered":"https:\/\/www.vertigis.com\/?page_id=8735"},"modified":"2026-02-11T07:32:37","modified_gmt":"2026-02-11T15:32:37","slug":"support","status":"publish","type":"page","link":"https:\/\/www.vertigis.com\/de\/support-services\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<style>\r\n.intro-bg {\r\n    background-color: #F0F5F8;\r\n}\r\n.banner {\r\n    display: flex;\r\n    align-items: center;\r\n    position: relative;\r\n    justify-content: flex-end;\r\n    background: url(\/wp-content\/themes\/eclipse360\/assets\/images\/banner-bg.jpg) no-repeat top center \/ cover;\r\n}\r\n.banner::after {\r\n    content: '';\r\n    width: 100%;\r\n    height: 120px;\r\n    position: absolute;\r\n    left: 0;\r\n    bottom: 0;\r\n    background-color: #F0F5F8;\r\n}\r\n.banner h1 {\r\n    color: #9FCC3B !important;\r\n}\r\n.banner h2 {\r\n    color: #fff;\r\n    margin: 0;\r\n    font-size: calc(2vw + 24px);\r\n    line-height: 1;\r\n    font-weight: 900;\r\n}\r\n.home .banner h2 {\r\n    font-size: calc(3vw + 30px);\r\n}\r\n.banner h3 {\r\n    color: #9FCC3B;\r\n    font-weight: 400;\r\n    margin: 15px 0;\r\n    line-height: 1;\r\n    font-size: 18px;\r\n    text-shadow: 1px 1px 0 #000;\r\n}\r\n.banner .left h2 + h3 {\r\n    padding-left: 10px;\r\n    border-left: 1px solid #9FCC3B;\r\n}\r\n.banner .left {\r\n    left: 5%;\r\n    top: 40%;\r\n    position: absolute;\r\n    z-index: 3;\r\n    padding-right: 15px;\r\n    transition: all 2s;\r\n    opacity: 0.3;\r\n    max-width: 800px;\r\n}\r\n.home .banner .left {\r\n    width: calc(100% - 6%);\r\n    max-width: calc(100% - 6%);\r\n}\r\n.animate .banner .left {\r\n    top: 30%;\r\n    opacity: 1;\r\n}\r\n.banner .right {\r\n    flex-basis: 55%;\r\n    position: relative;\r\n    height: 40vw;\r\n    z-index: 1;\r\n    margin-top: 120px;\r\n    transition: all 2s;\r\n    min-height: 400px;\r\n}\r\n.animate .banner .right {\r\n    flex-basis: 60%;\r\n}\r\n.home .banner .right {\r\n    height: 50vw;\r\n    flex-basis: 75%;\r\n}\r\n.animate.home .banner .right {\r\n    flex-basis: 80%;\r\n}\r\n.banner .right img {\r\n    object-fit: cover;\r\n    width: 100%;\r\n    height: 100%;\r\n}\r\n.home .banner .right::after {\r\n    content: '';\r\n    display: block;\r\n    position: absolute;\r\n    top: 0;\r\n    left: 0;\r\n    width: 100%;\r\n    height: 100%;\r\n    background-color: rgba(0,0,0,0.3);\r\n    pointer-events: none;\r\n}\r\n.intro {\r\n    padding: 120px 30px;\r\n    font-size: 25px;\r\n}\r\n.intro .container {\r\n    max-width: 900px;\r\n    text-align: center;\r\n}\r\n.home .intro .container {\r\n    max-width: 1100px;\r\n    text-align: left;\r\n}\r\n.home .intro {\r\n    font-size: 40px;\r\n}\r\n.intro {\r\n    position: relative;\r\n}\r\n.intro .gallery {\r\n    padding-top: 60px;\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    justify-content: center;\r\n    align-items: center;\r\n}\r\n.intro .gallery img {\r\n    flex-basis: calc(25% - 5px);\r\n    padding: 5%;\r\n}\r\n.intro .button {\r\n    margin: 30px 30px 0 0;\r\n    min-width: 182px;\r\n    text-align: center;\r\n}\r\n.intro .button:last-child {\r\n    margin-right: 0;\r\n}\r\nbody:not(.home) .intro.angle-graphic-left::before {\r\n    top: -60%;\r\n}\r\nbody:not(.home) .intro.angle-graphic-left::after {\r\n    top: 10%;\r\n}\r\nbody:not(.home) .intro.in-view.angle-graphic-left::before {\r\n    top: -100%;\r\n}\r\nbody:not(.home) .intro.in-view.angle-graphic-left::after {\r\n    top: -60%;\r\n}\r\n\r\n.banner .bg {\r\n    position: absolute;\r\n    top: 0;\r\n    left: 0;\r\n    width: 100%;\r\n    height: 100%;\r\n}\r\n.banner .small-green-text {\r\n    font-size: 24px !important;\r\n}\r\n@media (max-width: 800px) {\r\n    .banner .right {\r\n        height: 55vh;\r\n        flex-basis: 100% !important;\r\n        margin-top: 90px;\r\n    }\r\n    .banner .right::after {\r\n        content: '';\r\n        display: block;\r\n        position: absolute;\r\n        top: 0;\r\n        left: 0;\r\n        width: 100%;\r\n        height: 100%;\r\n        background-color: rgba(0,0,0,0.3);\r\n        pointer-events: none;\r\n    }\r\n    .home .intro {\r\n        font-size: 26px;\r\n    }\r\n    .intro .gallery img {\r\n        flex-basis: unset;\r\n        padding: 8%;\r\n        width: 50%;\r\n    }\r\n}\r\n@media (min-width: 1000px) {\r\n    .banner::before {\r\n        content: '';\r\n        display: block;\r\n        position: absolute;\r\n        top: 0;\r\n        left: -10%;\r\n        width: 50%;\r\n        height: 100%;\r\n        background: url(\/wp-content\/themes\/eclipse360\/assets\/images\/banner-overlay.svg) no-repeat top center \/ contain;\r\n        z-index: 2;\r\n        opacity: 0;\r\n        transition: all 2s;\r\n    }\r\n    .animate .banner::before {\r\n        left: -5%;\r\n        opacity: 0.5;\r\n    }\r\n}\r\n<\/style>\r\n\r\n\r\n<div class=\"intro-bg\">\r\n    <section class=\"banner\">\r\n                <div class=\"left\">\r\n                            <h1 class=\"small-green-text\">VertiGIS Support <\/h1>\r\n                        <h2>Support f\u00fcr Ihre<br>vertrauten VertiGIS<br>Produkte.<\/h2>\r\n                                <\/div>\r\n        <div class=\"right\">\r\n            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291.jpeg\" class=\"attachment-banner size-banner\" alt=\"\" srcset=\"https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291.jpeg 1920w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-300x200.jpeg 300w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-1024x683.jpeg 1024w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-391x260.jpeg 391w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-1536x1024.jpeg 1536w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-400x267.jpeg 400w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-800x533.jpeg 800w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-1200x800.jpeg 1200w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_262007291-1600x1067.jpeg 1600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>        <\/div>\r\n    <\/section>\r\n    <section class=\"intro angle-graphic-left graphic-1\">\r\n        <div class=\"container\">\r\n            <p class=\"p1\">Wir sind f\u00fcr Sie da! Unsere weltweiten Support-Teams unterst\u00fctzen Sie dabei, das Beste aus Ihrer VertiGIS-Technologie herauszuholen.<\/p>\n                    <\/div>\r\n    <\/section>\r\n<\/div>\n\n\r\n<section class=\"side-by-side content-left horizontal\">\r\n    <div class=\"images only-one\">\r\n                    <div class=\"large-image  \">\r\n                <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-1200x800.jpeg\" class=\"attachment-medium-square size-medium-square\" alt=\"\" srcset=\"https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-1200x800.jpeg 1200w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-300x200.jpeg 300w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-1024x683.jpeg 1024w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-391x260.jpeg 391w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-1536x1024.jpeg 1536w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-2048x1365.jpeg 2048w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-400x267.jpeg 400w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-800x533.jpeg 800w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/05\/AdobeStock_361604771-1600x1067.jpeg 1600w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/>            <\/div>\r\n                    <\/div>\r\n    <div class=\"content\">\r\n                    <h3>VertiGIS Support Center<\/h3>\r\n                <p>Ben\u00f6tigen Sie Unterst\u00fctzung f\u00fcr VertiGIS Studio, FM, Networks, LM, Urban Planning, ConnectMaster, UT for ArcGIS, GEONIS, 3A, M4, WebOffice oder GeoOffice? <\/p>\n<p>Besuchen Sie das VertiGIS Support Center, um ein Support-Ticket zu erstellen oder die neuesten Ank\u00fcndigungen, How-to-Artikel, FAQs, Dokumentationen und Diskussionsforen zu finden.<\/p>\n<p><a class=\"button\" href=\"https:\/\/support.vertigis.com\/hc\/de\" target=\"_blank\" rel=\"noopener noreferrer\">Besuchen Sie das Support Center<\/a><\/p>\n            <\/div>\r\n<\/section>\n\n<style>\r\n    .cta {\r\n        padding: 120px 30px;\r\n    }\r\n    .cta .image-wrap {\r\n        width: 100%;\r\n        height: 36vw;\r\n        padding: 0 120px 30px 0;\r\n        position: relative;\r\n        transition: all 500ms;\r\n        min-height: 600px;\r\n        opacity: 0.5;\r\n        top: 120px;\r\n    }\r\n    .cta .content {\r\n        position: absolute;\r\n        right: 0px;\r\n        bottom: 0;\r\n        color: #fff;\r\n        width: 50%;\r\n        padding: 120px 30px;\r\n        font-size: 30px;\r\n        font-size: 16px;\r\n        background: #138943;\r\n    }\r\n    .cta .content > * {\r\n        max-width: 500px;\r\n    }\r\n    .cta .angle-graphic-left::before,\r\n    .cta .angle-graphic-left::after {\r\n        left: -30px;\r\n    }\r\n    .cta .angle-graphic-left::before {\r\n        top: 85%;\r\n    }\r\n    .cta .angle-graphic-left::after {\r\n        top: 95%;\r\n    }\r\n    .cta .angle-graphic-left.in-view::before {\r\n        top: 60%;\r\n    }\r\n    .cta .angle-graphic-left.in-view::after {\r\n        top: 75%;\r\n    }\r\n    .cta .angle-graphic-right::before,\r\n    .cta .angle-graphic-right::after {\r\n        right: -30px;\r\n    }\r\n    .cta .angle-graphic-right::before {\r\n        top: -15%;\r\n    }\r\n    .cta .angle-graphic-right::after {\r\n        top: -5%;\r\n    }\r\n    .cta .in-view .angle-graphic-right::before {\r\n        top: 10%;\r\n    }\r\n    .cta .in-view .angle-graphic-right::after {\r\n        top: 25%;\r\n    }\r\n    .cta .in-view .image-wrap {\r\n        opacity: 1;\r\n        top: 0;\r\n    }\r\n    .cta .button {\r\n        margin: 30px 15px 0 0px;\r\n    }\r\n    .cta 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class=\"angle-graphic-right\">\r\n            <div class=\"container\">\r\n                <div class=\"image-wrap\">\r\n                    <img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1631\" src=\"https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713.jpeg 2500w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-300x196.jpeg 300w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-1024x668.jpeg 1024w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-1536x1002.jpeg 1536w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-2048x1336.jpeg 2048w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-400x261.jpeg 400w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-800x522.jpeg 800w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-1200x783.jpeg 1200w, https:\/\/www.vertigis.com\/wp-content\/uploads\/2021\/04\/AdobeStock_366016713-1600x1044.jpeg 1600w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/>                <\/div>\r\n                <div class=\"content\">\r\n                                            <h4 class=\"small-green-text\">Kontakt<\/h4>\r\n                                                                <h3>Wie k\u00f6nnen wir Ihnen helfen?<\/h3>\r\n                                                                                                                <a class=\"button black\"href=\"https:\/\/vertigis.com\/de\/kontaktieren-sie-uns\/\">Kontaktieren Sie uns<\/a>\r\n                                                                                <\/div>\r\n            <\/div>\r\n        <\/div>      \r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":8772,"menu_order":87,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"wf_page_folders":[406],"class_list":["post-8735","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- 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