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Ensuring long-term high-quality broadband service means you need to empower your teams to work more efficiently in remote areas, for new builds as well as ongoing operations and maintenance
The prevalence of high-speed internet is transforming how individuals connect with one another and interact with the world at large. No matter where you live, universal access to reliable, affordable high-speed Internet is now considered essential to boosting productivity and competitiveness, yet in the U.S. and Canada alone, nearly 30 million people lack access to broadband services.
Government programs like the Broadband Equity Access and Deployment Program BEAD, and Canada’s Universal Broadband Fund, aim is to make broadband accessible to customers in remote areas nationwide, particularly through new fiber builds. This represents an unprecedented opportunity for Telecom companies to expand their service offerings and gain market share.
Offline access to field data has never been more critical
Paradoxically, the same lack of communication infrastructure and technological shortcomings plaguing rural areas today, represent a unique set of challenges for telco industry professional’s efforts to bridge the rural/urban connectivity divide. One of the most acute is ensuring seamless access to field data, especially in areas with unreliable or non-existent connectivity.
Imagine you’re a field technician working on a critical fiber buildout project in a remote area. Suddenly, your connection drops, and you lose access to vital network records and GIS data. This scenario isn’t just frustrating; it can lead to delays, errors, and increased operational costs. Field technicians, IT managers, GIS technicians, and network operators need offline access to key workflows, field data to map GIS networks and assets to maintain efficiency and accuracy in the field, regardless of connectivity.
Key Workflows That Benefit from Offline Access
- Fiber Buildouts
Fiber buildouts are complex projects requiring meticulous planning and execution. Field technicians require access to up-to-date GIS data and network records to ensure the correct placement of fiber cables. Offline access ensures that technicians can continue their work seamlessly, even in areas with poor connectivity.
- Damage Assessment
When a network outage occurs, quick and accurate damage assessment is paramount. GIS technicians must evaluate the extent of the damage and identify the affected areas. Offline access allows technicians to gather and record critical data on-site without waiting for connectivity, speeding up the repair process
- Locates
Accurate locates are essential to avoid damaging existing infrastructure during excavation or construction activities. Field technicians need reliable access to network maps and GIS data to pinpoint the exact location of underground assets. Offline access ensures that technicians can perform locates accurately, even in areas with no connectivity.
- QA/QC Plant Records
Stringent quality assurance (QA) and quality control (QC) are vital for maintaining network integrity. Field technicians must verify that network installations meet specified standards and accurately record their findings. Offline access to plant records enables technicians to perform QA/QC tasks efficiently, ensuring compliance with industry standards.
Network System of Record
A reliable and modern network system of record, such as VertiGIS M4 is the backbone of efficient field service management. This system must be accessible to field technicians, GIS managers, and network operators anytime, anywhere. Offline access ensures that data is always available, enabling seamless task management and decision-making in the field.
Bring mobility to daily field tasks
Unreliable or non-existent connectivity can severely impact field service management, causing delays, errors, and increased operational costs. By providing offline access to field data, telco industry professionals can ensure that field technicians can continue their work seamlessly, regardless of connectivity issues.
Informative webinar reveals the tools
Are you looking to gain practical insights into how to tackle offline field mobility challenges through an open-system approach? Discover the benefits of integrating and consolidating information across departments and applications into one powerful visual interface.
Watch the Navigating Offline Field Mobility webinar today.
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