Web-Based Network Management Software for utilities
Access your utility network data both online and offline
Capture your utility network infrastructure with the highest data quality
Simulate network effects and plan your utility infrastructure
Provide buried utility network infrastructure maps and manage locates requests
Organize maintenance tasks for equipment to ensure operational safety
Keep your GIS and SAP perfectly in sync
Build and configure powerful Online GIS applications without writing a line of code
Empower your ArcGIS with granular access permissions
Build better applications based on near real-time data analysis
Do more by integrating Toolkit, Workflow, Printing and Reporting into ArcGIS Pro
Transform your linear referenced data into dynamic charts
Streamline ArcGIS item management with powerful tools
Sophisticated mobile GIS applications to empower your field workers, even when offline
Create high-resolution map outputs with flexible print templates
Deliver key information to the right people with configurable GIS reports
Lightning-fast search capabilities to enable your users to find the data they need quickly and efficiently
Deliver cutting-edge Web GIS applications
Build powerful GIS workflows that solve complex business challenges
Empowering efficient, data-driven facility and asset management
Property Management Software for Ultimate Transparency and Control
Smart Energy Management Software: Reduce Energy Consumption. Maximize Control.
Green Space Management and Tree Inventory Software for optimal Maintenance, Safety, and Compliance
CMMS Software for Optimal Performance, Safety, and Compliance
Simplify property and real estate management for smarter decisions
Full-stack network inventory software for telecom operators
Model all layers of your telecommunications network with VertiGIS ConnectMaster
View all network assets at the click of a button with ConnectMaster
Seamless view across all network layers with ConnectMaster
Process-oriented, automated network planning with ConnectMaster
Enhance network operations with ConnectMaster’s efficiency tools
Access your network data from anywhere with ConnectMaster
Integrate OSS and BSS with ConnectMaster
Software for telecommunications network operators
Streamline access to unified network information
Unified fiber and copper network design and management
Collaborate, integrate, and visualize
Comprehensive Fiber/Copper Network Lifecycle
Thu, 24 Sep 2015

M4 Version 15.5 is Here!

M4 Color 300 dpiAfter months of hard work, determination, coffee, and extensive testing, M4 Version 15.5 has been officially released! Our Support and Client Services teams can’t wait to show you all the new features and enhancements—over 60% of which came from user suggestions. Let’s take a look at some of the highlights of M4 version 15.5…

  • First, let’s talk M4 Web Console. We’ve introduced some new visual query tools that improve the planning and managing of your revenue generation strategy. These initial serviceability tools are the first step towards the new M4 RevGen module launching in the 2016 release of M4 RevGen Suite.
  • M4 Workforcegives you more control of functionality than ever before, with a new emphasis on email options and search features. In the Create Ticket tab, you can create questions and answers that must be filled out when inputting ticket or customer information. You can also now set your default serving area by technician.
  • M4 Reportingnow includes the executive dashboard, where executives and managers can log in and see updated metrics and statistics, including customizable performance reports.
  • With M4 Process Manager, you can now change the status of a task by right-clicking an assigned task within the M4 Process Manager management page and selecting the task state to which you’d like to transition. M4 Process Manageralso displays notes in the data tab for all tasks associated with the overall process.
  • Moving on to M4 Assignment, there are a number of new enhancements in this release. New steal and swap functionality has been added to make stealing and swapping elements an easier process. Users can also quickly add notes and attachments to tickets. While making an assignment, use the element search to easily find the element necessary for that assignment. Also, you can now quickly populate elements that are pre-provisioned during manual assignment.
  • M4 Circuit Manageris easier to use than ever, with improved custom fields and configuration changes to optimize the fiber circuit form.

If you’re as excited about these enhancements as we are, contact the friendly folks over at Mapcom Support to schedule an upgrade- remember, upgrades are included as part of your yearly M4 Maintenance plan! Simply email us at support@mapcom.com and we’ll schedule a time to get you upgraded to the latest and greatest in M4 technology.

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