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Fri, 06 Sep 2024

Streamline 811 Ticket Management with an Intelligent Locates Tool

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Introduction

In the world of utility management, preventing damage to underground network lines and efficiently handling 811 tickets are critical tasks that can make or break operations. Fiber strikes and damages to water or gas pipelines not only result in service disruptions and costly repairs but also pose serious safety risks. Additionally, the overwhelming volume of 811 tickets can strain damage prevention teams, leading to delays and potential oversights.

How the right software can help you

This is where VertiGIS Networks Locator proves invaluable – an intelligent locates management tool designed to reduce the likelihood of line strikes and to expedite your locates task list. It seamlessly integrates with your network maps and existing business systems, allowing accurate evaluation and completion of locates activities from multiple one-call providers within a single interface.

VertiGIS Networks Locator centralizes all locates data in one system, empowering your company to effectively monitor locates activities, access data for comprehensive reports, and retrieve historical data to provide records of marking placements.

By overlaying locate requests onto network maps, VertiGIS Networks Locator enables utilities providers to review, clear, and assign tickets three times faster than manual processes. This streamlined evaluation workflow not only enhances efficiency but also helps reduce truck rolls and third-party fees. To further boost productivity, the system can be configured to send automatic notifications when new requests are received, ensuring timely responses.

Lastly, the tool’s robust reporting capabilities allow you to generate detailed reports on request volume and response times. These insights are crucial for optimizing your processes and continually improving your locates management strategy.

Conclusion

Does this sound like the solution you’re seeking? Contact us today to learn more about how this powerful tool can transform your 811 management processes and enhance overall operational efficiency.

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Curious to see VertiGIS Networks Locator in action? Fill out the form below to access our insightful webinar recording.

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